MISSION STATEMENT :
We will provide our customers with the most efficient shopping environment by presenting the most comprehensive line of tuxedos and formal accessories worldwide while continually improving our levels of customer service through training, total quality management, and advances in technology.


ORIGIN :
With over 25 years of experience in the tuxedo industry, the founders of ItalianTuxedos.com realized that we could use the internet to meet the formal wear needs of customers all over the world.

In 1999, we had a vision of creating a site which would contain every possible tuxedo & formal wear accessory in existence -- an easy to navigate site where people can find exactly what they want at the lowest price! Six years later in 2005, we're proud to say that we have solidified ourselves as the largest online tuxedo company in the world!. We continue to be extremely appreciative for the opportunity to serve our customers -- past, present, and future.


PHILOSOPHY / ENHANCED LEVEL OF CUSTOMER SERVICE :
We believe strongly in relationship-building. In order to make our mission a reality, we had to network with the best formal wear manufacturers in the world. Through close relationships and agreements with these designers, we are able to provide our customers with the largest selection of formal wear at the absolute lowest prices. Not only do we maintain close relationships with the designers and manufacturers, but we also make relationship-building a priority with our customers. When dealing with us, you will see that we will always give prompt responses to any questions or concerns that you have. We get to know our customers and their individual needs. We believe that if you feel that one of our representatives develops a close relationship with you and becomes your own personal consultant, you will be more likely to do business with us again and again.


IMPORTANCE OF ETHICS :
We believe that it is the responsibility of upper management in a company to stress the importance of business ethics to all the employees in a company. We do have a formal written "Code of Ethics" that we require all employees to understand and abide by. Our company's core values are:

Respect and Integrity

We hope that you feel comfortable dealing with a company that has not forgotten that a company needs to be responsible for all of its actions. We do not anticipate that you will encounter any ethical issues when dealing with any of our employees; however, if you believe that you were treated unfairly, please promptly address your situation to: ethics@ItalianTuxedos.com . We take ethics seriously and require that all of our employees conduct themselves in an ethical manner.

VALUE-CONSCIOUSNESS :
Although we do implement a low pricing structure, we do not sacrifice quality or value. We do not support, nor conduct, deceptive business practices such as including inferior second-quality merchandise in our product lines, "knock-offs", or any "salvaged" goods that have imperfections in the goods. All of our products are authentic and manufactured directly by the appropriate manufacturer/designer.